Shem Consulting & Training (Pty) Ltd, Management offer consulting as a service to perform a plethora of different types of work typically centered on helping the performance of their clients’ business
Change management provides a structured approach to transitioning individuals, teams, and organizations from a current state to a desired future state.
Customer Relationship Management
Customer Relationship Management, or CRM, may involve developing a system for managing and nurturing a company’s interactions with customers and sales prospects. Such a system can help a company provide better customer service, more accurately target customers with relevant marketing messages, and track marketing effectiveness.
Human Resources Management
Human Resources Management typically involves developing a strategic and coherent approach to the management of a company’s people. This can include minimizing health care spend, developing a benefits package to attract the right employees, optimizing executive compensation to incentivize the best performance, etc.
Process management can also be described as process customization for optimization. In other words a consulting firm can restructure the client’s business model (process) to become more efficient. Process management often times includes both a human and technological component for maximum effect. The goal is to create a malleable process that can organically change to maximize efficiency at any given point. For example, suppose a supply chain for company A includes three internal locations each with separate IT solutions.
Risk management is exactly what it sounds like – managing risk. The main aim is first understanding risk, then prioritizing it, and finally, determining appropriate solutions. Sometimes solutions will simply be a process in which to monitor risks. The technical steps involved in risk management have typically been solidified in an easy to remember framework.
- Identification of risks
- Analysis of risks
- Mitigation of risks
Supply Chain Management
Supply chain management is the management of interconnected processes and businesses that enable the delivery of a final product/service to the end consumer. The purpose is to improve the performance of individual businesses along the supply chain as well as the supply chain as a whole. Often times this involves logistical optimization and efficiency improvement.